
What Is CRM (Customer Relationship Management)? | Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …
What is CRM? | Microsoft Dynamics 365
CRM is used to collect valuable information about your existing and prospective customers, including email addresses, phone numbers, company websites, social media posts, purchase …
Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …
10 Best CRM Software Of 2025
My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...
What is CRM? | Guide to Customer Relationship Management
Customer Relationship Management (CRM) software centralizes customer data and interactions across all touchpoints in your business. According to Digital Silk, the global CRM market is …
CRM (Customer Relationship Management): Elements, Benefits, …
May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used …
What is CRM? | Oracle
What is CRM? The complete CRM guide. Customer relationship management (CRM) is a complete software system that manages customer relationships, but it isn't a single solution.
What Is a CRM? And How Does It Help Businesses? - Coursera
Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …
What Is CRM? Definition, Types, Benefits & Real-World Use Cases
Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …