The first AI platform of its kind in the Middle East, Blue AI developed by Al-Futtaim in the United Arab Emirates, is a smart ...

With an enhanced customer experience that engages more than one of the senses, your brand can have a deeper impact on your ...

Marketing and product teams must speak the same language to align on their goals, key metrics and indicators of success along ...

Macy's (NYSE:M) is shuttering 66 stores, including nine in New York and nine in California, as part of its ongoing strategy ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

This prestigious accreditation is the outcome of our dedication to understanding and enhancing the passenger experience. This achievement not only highlights our progress, it also reinforces CSMIA’s ...

NIO (NYSE:NIO) is one of the hottest EV car companies in the world and a top 10 largest in the world (3rd largest in China).

How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

North American telecom, media and entertainment firms are adopting emerging technologies to fuel innovation and improve ...

Advances in agents in 2025 will help brands create personalized AI agents for customers. These AI models, which will include small language models that operate on individual devices, will power highly ...

Introduction Power BI consultancies play a vital role for organizations lacking internal data analytics resources. This ...

By shifting focus from optimization to innovation, Matt Redman outlines how experience innovation can drive growth through ...