Air India's Chairman N. Chandrasekaran on Monday told staff that last week's plane crash that killed at least 271 people should be a catalyst to build a safer airline, urging employees to stay resolute amid any criticism.

Investors and the wider public are looking for answers after Thursday’s crash of an Air India 787 jet. Both of the plane’s black boxes have been recovered.

Investigators have recovered the cockpit voice recorder (CVR) from the crashed Air India flight, a key step in uncovering what caused last week's deadly accident. The London-bound Air India aircraft,

Air India said the New Delhi-bound plane landed in Hong Kong safely and was undergoing checks ‘as a matter of abundant precaution’.

Officials said they had found the cockpit voice recorder that may provide crucial clues about what caused the Air India flight to crash, killing at least 270 people.

A veteran commercial airline pilot said he may have found a “total game-changer” in what led to the doomed Air India Boeing 787 to crash after analyzing new video.