AI's impact demands attention. Start with data quality, then build platforms for machine learning and genAI. Agentic AI is ...

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

If you want to keep customers on your site and drive purchases, one marketing strategy could be your game-changer.

While the Cloud giant clocked a revenue of $34.9 billion in 2024, with $4 billion in cash flow, it’s the India business ...

People love personalized messages from their favorite brands. If you want to incorporate personalization into your email ...

Email marketing continues to hold steady as an effective sales tool with strong ROI, even in a constantly changing ...

Imagine opening an email that feels like it was written just for you—your name in the subject line, recommendations based on your interests, and a special offer tailored to your past purchases.

HubSpot is a top CRM with strong AI features but doesn't meet portfolio criteria. Learn why HUBS stock is rated "hold" ...

Tofu allows companies to create one campaign and use generative AI to modify content for different marketing channels and ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...