A New Platform Converts Customer Feedback into a Competitive Marketing Edge While companies pour resources into creating ...

A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

The launches make it easier for companies to deliver simple, effective and reliable AI solutions for all data, including ...

Companies are taking advantage of various benefits, including using AI to solve customer service issues. Consumers are losing ...

The platform for data agents enables teams to easily and safely advance their businesses with data-driven insights they can act on to deliver measurable impact.

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

Tony Alika Owens, a longtime tech exec who previously spent a decade at Salesforce, was named CEO at Amperity, a ...

Salesforce.com CRM shares rallied 6.1% in the last trading session to close at $341.73. This move can be attributable to notable volume with a higher number of shares being traded than in a typical ...

Operational applications are how businesses and organizations generate value from IT. As part of CRN’s Stellar Startups for ...

On CNBC's "Halftime Report Final Trades," Rob Sechan of NewEdge Wealth named Salesforce, Inc. as his final trade.

Writer has raised $200 million at a $1.9 billion valuation to expand its enterprise-focused generative AI platform. The ...