Salesforce is deploying AI agents to streamline operations, boost productivity, and enhance user experiences. CEO sets target ...

Salesforce is a leading cloud-based CRM platform revolutionizing business operations through customer-centric solutions. With recent advancements like TrailheadIQ for accessible learning and Apex ...

Headlines,Oppenheimer & Co. Inc. expands holdings in Salesforce, showing sustained interest from institutional ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Microsoft, for example, is rolling out ten agents for its Dynamics ... The company plans "many more agents" in the coming ...

If you're looking for a stock to hold for at least a few years, Microsoft can still be an excellent investment. The business ...

AI agents will play a vital role in software programming and cybersecurity, but they will also change enterprise workflows ...

By actively engaging with customer feedback, businesses can identify areas where automation can streamline processes, making ...

The Dow Jones is still trending deep into bull country regardless of any near-term drags; the index is on pace to close in the green for all but two months of 2024. The DJIA is also trading well above ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...