UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't ...

All imports, regardless of their value, are now subject to extra customs clearance procedures and potential duties.

UPS is experiencing issues with thousands of parcels due to incomplete information, resulting in customs delays and, in some ...

One Canadian business owner said that he's starting to use FedEx instead of UPS as UPS shipments face delays and confusion ...

U.S. delivery companies are on track to handle 2.3 billion packages this holiday season, 5% more than last year, ShipMatrix ...

The chaos has become especially apparent for UPS customers like DeThomas. The service has left customers' US-bound packages ...

UPS may begin "disposing of" imported packages if they cannot clear U.S. customs regulations amid rapidly shifting import ...

The end of duty-free import threshold has triggered a package pileup, causing customer complaints about their deliveries ...

Vancouver resident Charity Weaver wanted to spoil her grandchildren in Central Washington with some new winter clothes. She bought nearly $800 worth of garments, gathered them up and took them to her ...

UPS is applying the wrong tariff rates, including a 200% charge for Russian aluminum, to some US-bound shipments, customers ...

Delivery season is picking up early this year. Thousands of packages are already moving across the Philippines daily as ...

Spotting what’s real and what’s a rip-off isn’t always easy—but Consumer Reports has tips to help you stay a step ahead.