Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

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Cybersecurity researchers have discovered the first data leak from DeepSeek's chatbot, the AI-powered trendy service.

Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff ...