The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the ...

Airline miles and credit card rewards are now a cornerstone of the airline business' profits. But frequent flyers are seeing ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...