Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
The gardening specialist is working with NTT Data Business Solutions to take the strain out of manual data entry.
In the age of AI, great customer experience (CX) hinges not on speed alone, but on empathy. This article explores why fully ...
Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service ...
In the run-up to Customer Service Week 2025, the Tanzania Agricultural Development Bank (TADB) has extended support to a ...
Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...
The program launched in September 2025 and will train some 15,000 Swissport employees across key airports worldwide.
What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...
The Business & Financial Times on MSN
Standardisation, poor customer service bane of hospitality industry – Prof. Kobby Mensah
By Ernest Bako WUBONTO The Chief Executive Officer (CEO)-Ghana Tourism Development Company (GTDC), Prof. Kobby Mensah, has ...
Gas Networks Ireland’s commitment to going above and beyond for consumers is yielding tangible results for the organisation ...
The Department of Homeland Security (DHS) celebrated major recognition at the 8th Annual Service to the Citizen Awards, ...
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