The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

The Geek Squad has long been a distinctive service offering for Best Buy, providing technical support that differentiates the retailer in the competitive consumer electronics market. This article was ...

Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...

To win, you must treat local SEO as a fundamental truth, not an afterthought in your marketing plan. Get clear on where ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

UK retail giant Harrods has disclosed a new cybersecurity incident after hackers compromised a third-party supplier and stole 430,000 records with sensitive e-commerce customer information. In a ...