The technology driving ChatGPT is capable of so much more. What’s coming next will make talking bots look like mere ...

Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.

When OpenAI launched its ChatGPT chatbot in 2022, it looked as if a new generation of artificial intelligence tools was about ...

“This campaign uses innovative technology to bring people even closer to the brand in ways never seen before,” says Rahman, ...

By Matthew Marion, Senior Product Manager, UCaaS & CCaaS, at Windstream Enterprise Financial institutions operate in a world ...

Coupled with Nayax’s EasitFit 2.0 bill validator adaptor, which enables both cash and cashless payment acceptance from the same machine knock-out, Nayax’s complete solution reduces operational costs ...

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...

SaaS startup BiteSpeed has secured $3.5 Mn in Pre-Series A funding led by Peak XV Partner's accelerator programme Surge.

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

One conversation gaining traction in Silicon Valley these days is how the advancement of Generative AI models is slowing down ...

On, the leading marketing automation platform for ease-of-use and scalability, announces the debut of Act-On InSite™, a generative AI web agent to give marketing teams an AI-powered web experience and ...