AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Multiple wildfires have recently spread throughout Southern California, affecting areas such as Palisades, Eaton, Hurst, and ...

Five fires continue to grow in the Los Angeles area: Palisades fire: The largest active fire is burning between Santa Monica ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

Several media outlets piled on to the online allegations of vanity against the network reporter. TV host and producer Jack ...

As Dallas-Fort Worth braces for a Winter storm, College Football Playoff organizers work on a contingency plan for the Dallas ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Snow and sleet began falling in the Dallas-area on Thursday and is expected to last into Friday, the same day Texas is ...