In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

At the forefront of this transformation is Karthik Jakranpally, a distinguished Salesforce expert and Chief Technology ...

CEO Marc Benioff touted "amazing momentum" since Agentforce, its AI tools, launched publicly last month. Now, he's looking ...

We recently compiled a list of the 10 AI News You Shouldn’t Miss. In this article, we are going to take a look at where ...

MLM Software Central is becoming increasingly recognized as a hub for essential tools that support network marketing companies in achieving operational efficiency and growth. For companies working ...

MuleSoft has launched full lifecycle AsyncAPI support, enabling organizations to power artificial intelligence agents with real-time data through seamless integration with event-driven architectures ...

The State of the Connected Customer survey by Salesforce revealed a staggering 80 per cent ... in to access any of our ...

Hundreds of new tech offerings have entered the wealth management landscape the past five years, challenging the capabilities of traditional CRM systems. Is it time for advisors to rethink their CRMs?

Learn about the rigorous testing framework we've used to rate, review, and compare market-leading CRM software for businesses of all sizes ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to ...