The best CRM software will store information about your customers, like: Demographics (age, location, etc.) Interactions (purchases, returns, customer service requests, etc.) Social media ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms such as Slack.

A Customer Relationship Management (CRM) system is software used to keep track of customer details, profiles, and interactions with your business or brand so that you can offer them better, more ...

Cramer took to X to express his admiration for Salesforce's Agentforce, calling it "pretty revolutionary." He also noted that ...

Salesforce Inc (NYSE:CRM) is an American cloud-based software company. It integrates artificial intelligence in its business ...

Analyst Brent Thill from Jefferies maintained a Buy rating on Salesforce (CRM – Research Report) and keeping the price target at $350.00.

According to a new report by Bloomberg Intelligence (BI), the generative AI market is set for rapid growth, projected to ...

One colloquial phrase from the business world that has uniquely developed in the 21st century is “Customer Relationship Management” or CRM ... service organizations, has recognized Salesforce ...