Clara Shih, the CEO of Salesforce AI, has departed after nearly four years at the company, JMP Securities tells investors in a research note. Two industry sources tell the firm th ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Left Main REI, a pioneering real estate technology company, has announced a major investment round backed by Charlotte Angel Fund, the owners of BatchService, and other key investors. This funding ...

By actively engaging with customer feedback, businesses can identify areas where automation can streamline processes, making ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Salesforce is a leading cloud-based CRM platform revolutionizing business operations through customer-centric solutions. With recent advancements like TrailheadIQ for accessible learning and Apex ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Being prepared for reinvention is crucial in an AI-first future. This research suggests your architecture and mindset need to ...

He envisions the future of CRM integration as one where enterprises leverage the full potential of Salesforce by connecting ...

Related: The Rapid Pace Of Communications-Focused Generative AI For Advisors It can be used for virtual and in-person ...