But how do you build engagement? Ann stumbled on part of the answer when she was researching a call center in Atlanta. The firm did highly technical cold calls for firms like Dun & Bradstreet.

In-person events are more than social gatherings—they can also be worthwhile investments in our people, our brands and the ...

Beijing has shown no signs it wants to make concessions after Trump’s behaviour in his first term soured relations.

Butler County has already had as many veterans die by suicide so far this year than all of 2024. It's a shocking statistic ...

I went into business in 1977, doing landscape design, licensed and certified professional lawn-tree and shrub applications, ...

Carnegie’s advice to remember and use people’s names is a simple yet powerful technique to build rapport. Our names are an integral part of our identity, and when someone uses our name in ...

Rhett McLaughlin, co-creator with Link of Good Mythical Morning, talked with atheist Alex O Connor about his deconstruction ...

Fast forward to 2025 and Luehr said there are still many challenges. However, he recognized the opportunity to shine a light ...

GALs emphasized being professional, positive and sincere while building rapport. They also used strength-based approaches and often provided material support, like funding for summer camps or ...

Monique Rodriguez, founder and CEO of Mielle Organics, has transformed the beauty industry with her faith-driven approach to entrepreneurship and product development. After experiencing the ...