The UK's data protection watchdog fined two Brit businesses with offshore call centers £550,000 (c $735,000) over illegal ...

Investing in agent well-being, engagement, and coaching (backed by call center QA) directly translates into higher CSAT/NPS, ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

A 4-year-old boy was bitten by a copperhead snake while playing at New Beginnings Child Enrichment Center in North Carolina According to the day care center, the child was "quickly" taken to the ...

Genscript Biotech Corporation ((HK:1548)) has held its Q2 earnings call. Read on for the main highlights of the call. Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Aug 28, 2025 at 2:00 ...

Read full article: ‘I just want my yard back’: Pontiac resident is frustrated after DTE leaves utility poles on front lawn Read full article: Tradition, teamwork, inclusion shine in Lapeer County high ...

TAMPA, Fla. (WFLA) – Two “self-professed religious leaders” were indicted Wednesday on federal charges alleging the organization forced its members into labor, isolated them and threatened to withhold ...