Stanislav is a Senior Quality Assurance Engineer at RingCentral. His team created its own performance testing tool. Stanislav shares insights on how the architecture of the tool was built and ...

When magicJack first burst onto the scene, consumers were blown away by the ability to make phone calls over the internet. Voice over Internet Protocol (VoIP) technology has been around since the mid ...

Communication bottlenecks cost businesses time and money. Our latest release targets four specific pain points we’ve identified through customer feedback. These updates to RingCentral aim to remove ...

RingCentral Bulgaria has a multinational team. We do everything in our power to create a pleasant working environment and ensure a smooth transition of expats. What strikes you first when you enter ...

The 2023 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has highlighted significant shifts in the UCaaS landscape, driven by changes in communication culture, ...

The role of marketing operations (marketing ops) has become more critical than ever for marketing and event management. These behind-the-scenes experts ensure your marketing strategies are not only ...

Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...

In today’s fast-paced business environment, efficient communication and exceptional customer support are vital for staying competitive. This is where Business Process Outsourcing (BPO) can come into ...

In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...

You’re in a coffee shop. You order a latte. More often than not, the barista will say something along the lines of, “Would you like a croissant with that?” Whether the customers are individuals or ...

If you want to keep prospective customers interested in your business, you have to do more than grab their attention. You must also build a connection that lasts. Whether they’ve signed up for a free ...

Your customer base is more than just a list of transactions. It’s a reflection of who values what you offer. In this article, you’ll find out about the five main types of customer base and get ...