Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and ...

Younger shoppers are turning to banking apps instead of merchants to resolve billing issues. As disputes rise, retailers risk ...

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some ...

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some advertisers and renewed pressure for others. Younger shoppers are turning to ...

More than half of the roughly 46 million adults in the UK have Web access and nearly a third of them are frequent online users, according to new data released Wednesday by ForresterResearch. As part ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China’s own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

As more consumers tap into artificial intelligence to enhance their online shopping experiences, new risks are being created for e-commerce merchants. To address those risks, a pair of e-commerce ...

Industry research suggests that around 96% of consumers find shoppable videos a desirable e-commerce feature that helps make purchasing decisions easier. On the sell side, 72% of businesses report ...

Artificial intelligence (AI) adds significant value across various use cases, including retail, banking, and e-commerce platforms. However, several studies indicate that, despite the potential for ...

Amazon reported recently that online grocery sales tripled during the pandemic. The company also saw a 160 percent increase in delivery capacity and tripled the number of Whole Foods pickup spots.

Conversational AI is playing a larger role in e-commerce, but many digital shopping assistants still fall short, plagued by clunky pop-ups, generic responses, and rigid keyword-based searches that ...

Embedded finance is on the rise in both the business and consumer payments markets. Analysts project its revenue will reach $1.91 trillion as adoption expands by 2028. This steady acceptance is ...