Here are the seven fast food chains with the worst customer service in 2025. “Hot-N-Ready” often means lukewarm and late. Customers complain about long waits, inconsistent prep, and brusque counter ...

A spoon and fork on a plate, on a restaurant table - Penpak Ngamsathain/Getty Images The customer is always right, as the saying goes. So what better way to measure restaurants than through customer ...

Dude, Where’s My Order? "The customer is always right" — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who's ...

It’s the skin I remember the most. It was hanging on the broken drive-thru glass like fruit roll-ups. I was 18, running the drive-thru at Jack in the Box at 3 in the morning. We were 24 hours, but the ...

A London bakery was the subject of an attempt to smear its reputation via a viral video alleging it had terrible customer service—only for the internet to come out on the side of the bakery. Fortitude ...

The customer is always right, as the saying goes. So what better way to measure restaurants than through customer satisfaction? We've collected data from the American Customer Satisfaction Index (ACSI ...