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74% of NYC commuters have had issues with OMNY, survey finds

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency says 84% of subway riders and 87% of bus riders were satisfied with OMNY. "I have no problem tapping. It works perfectly fine for me," New Jersey resident Leo Ross said.

Crain's New York Business · 2d

Some MTA riders aren’t happy with the tap-and-go OMNY system, survey finds

· 2d

Nearly 75% of NYC transit riders have concerns with OMNY system, survey finds

Can Subway Riders Learn to Love OMNY?

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

Gothamist2d

Ghost stairs and pig bones sit in the way of new NYC train tunnel

The new tubes, which will serve NJ Transit and Amtrak trains, aren’t expected to open for service until 2035. The project ...

2don MSN

NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey finds

New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...

As MetroCard Phases Out, Riders Gripe About Its Replacement

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

16d

MTA's 4% fare and toll hikes could be delayed until next year, chair says

A planned fare and toll hike that would have driven up the cost of a Long Island Rail Road ticket by 4% may be put off until next year, according to the chairman of the MTA.

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