When the deadly fire broke out Sunday night at Gabriel House in Fall River, Massachusetts, the assisted living facility had 70 residents, but how many staff members were working? Paul Lanzikos is with the advocacy group Dignity Alliance,

A Massachusetts native, Willett spent more than 20 years as a secretary and even worked briefly as a cocktail waitress, her granddaughter said. Her home was always a base for everyone in her family, Mallowes said.

A former employee said she never saw the staff perform fire drills. The local fire chief pushed back at claims that dispatching more firefighters would’ve saved more lives.