Bed Bath & Beyond’s recently appointed CEO Marcus Lemonis just laid out his strategic reset for the retailer following its ...

Retailers incur significant opportunity costs when the analysis focuses only on known customers. This isn’t a critique of ...

The retail giant’s decision to invest heavily in AI misses its real problems. Target’s sales, income, and store visits are down. Starbucks refocused on experience and core offerings under its new CEO, ...

Panera Bread is spending millions to overhaul its menu in an attempt to lure back the customers it’s lost in recent years. In a downward fast-food spiral, Panera hasn’t significantly increased its ...