The cleaning process for dingy grout lines can be time-consuming and expensive -- unless you already own a box of these ...

I have a long list of reader questions that I'd intended to answer today. But I got so taken away with Sandy's question, I used up all the space! I promise to get to the rest of the list really soon.

DEAR QUEEN: Please tell me how to remove water rings from a rather shallow Steuben crystal bowl. I've already tried filling the bowl with ammonia, bleach, vinegar, denture cleaner, baking soda and ...