As a group, small business owners are known as great talkers. Usually, they have a lot to talk about – namely, the products or services that represent their life's passion as well as their business.

Understanding the types of communication skills and competencies is a vital skill both for managers and business owners as well as employees. Interacting with others is a large portion of many ...

Editor’s Note: This article previously appeared in a different format as part of The Atlantic’s Notes section, retired in 2021. Jim Elliott—a long-time reader contributor to Notes and one of the core ...