As companies continue to use AI to automate more lower-level functions, Salesforce’s VP of Workforce Innovation Ruth Hicken ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Unlike relatively widely used AI chatbots that respond to user prompts, usually synthesizing information and spitting out text-based responses, AI agents can act autonomously in digital environments, ...