MetroHealth has increased patients’ refill retention rate from 35% to 80% — thanks to a few shifts in its operating model. Ryan Mezinger, RPh, MetroHealth System’s senior vice president and chief ...
Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. Today's healthcare landscape is competitive. To grow your ...
Human-centered clinical trials succeed or fail at the site level, and empowering sites with the right tools, insights and ...
Imagine a patient staring at their calendar and dreading their upcoming dental appointment—or worse—rescheduling it for the third time. Unfortunately, many patients delay care because of dental ...
At a time when 37% of hospitals are losing money, the pressure is on to find innovative ways to drive profitability. For many hospitals pursuing growth and innovation, patient engagement—which is ...
Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...
Behavioral health providers are needed more than ever today and are continually looking for treatment options to support their patients. Intensive outpatient programs (IOPs) and partial ...
Healthcare industry business strategy is at a crossroads. More than ever, driving revenue is front and center in discussions among hospital and health system executives. Too often, however, those ...