difference, especially when it comes to the jobs they do. When workers are aware that their work makes a difference to others—even in small ways—their job satisfaction rises. So does their ...

Kindness can also mean sharing hard truths in a productive way, going out of the way to welcome a new coworker or bending the ...

In the first book I authored, Hardwiring Excellence, I used the metaphor of a flywheel to describe how consistent, values-driven actions create momentum in an organization. The idea of the flywheel ...

Even small gestures can make a huge difference at work. A thoughtful act can lift spirits, ease tension, and remind everyone they’re seen and appreciated. These stories prove how kindness and empathy ...