Tension: Hotel loyalty programs have achieved record membership growth while simultaneously eroding the very loyalty they ...
Seattle, WA, Oct. 09, 2024 (GLOBE NEWSWIRE) -- ThriftBooks Global, LLC, the world’s largest online independent used bookseller, has announced its much-loved ReadingRewards loyalty program will now ...
When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...
DUBLIN--(BUSINESS WIRE)--The "India Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product ...
Heightened expectations backfire. Loyalty members expect better service and react more strongly when brands fall short. Unmet expectations can harm brand equity. Perks can backfire. Loyalty rewards ...