Key Players: Major players in the global insurance chatbot market include Oracle, IBM Corporation, Nuance Communications Inc.

A grieving mother claims an AI chatbot not only convinced her teen son to commit suicide, but even pushed him into the act when he expressed hesitance. Florida mom Megan Garcia's lawsuit against ...

Microsoft has been testing a new AI-powered Xbox chatbot, and now Xbox Insiders can try it out for the first time. I exclusively revealed the existence of this new “Xbox Support Virtual Agent ...

Fourteen-year-old Sewell Setzer III loved interacting with Character.AI's hyper-realistic chatbots—with a limited version available for free or a "supercharged" version for a $9.99 monthly fee ...

The mother of Sewell Setzer III filed a wrongful death lawsuit after the teen died by suicide earlier this year after becoming obsessed with an AI chatbot service (US District Court Middle ...