The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

IT Service Management (ITSM) refers to organizations' activities, processes, and strategies to design, deliver, manage, and improve IT services they provide to their customers or end-users. This ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced it was named a November 2019 Gartner ® Peer Insights ™ ...

Advancements in service management platforms have grown rapidly in the past several years, and higher education IT teams now use a variety of tools that meet their needs, from homegrown solutions to ...

ServiceNow recognized for its ability to execute and completeness of vision “ServiceNow’s leadership in ITSM stems from our belief that people’s experiences with technology at work should be as simple ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

NEW YORK, November 12, 2024--(BUSINESS WIRE)--EasyVista, a global SaaS provider for comprehensive IT service management (ITSM), IT monitoring, Enterprise Service Management, and Remote Support, is ...

“Of the vendors we use we've heard pretty much nothing. It keeps me up at night, that's for sure,” said one frustrated MSP who wants to hear about security from their providers, not from the news, ...

LONDON, Dec. 21, 2017 /PRNewswire/ -- Persistence Market Research uses a unique research methodology which is a strong blend of secondary and in-depth primary research. Extensive primary interviews ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

ServiceNow ITSM enables thousands of organizations worldwide to future-proof their IT processes for a new world of work with one data model, one architecture, and one platform. Leveraging the power of ...