The implementation of AI is becoming table stakes, with use cases and successes in healthcare becoming a reality. However, as the industry shifts the AI narrative from hype to cautious adoption, it ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

If you’ve ever found yourself amazed by the capabilities of AI conversational models like ChatGPT but wishing they could offer just a touch more refined or in-depth answers, you will be pleased to ...