From eccentric and introverted to boisterous and bold, the human personality is a complex and colorful thing. Personality refers to a person's distinctive patterns of thinking, feeling ...

We may, therefore, consider these capacities as core functions in human personality. When these functions are compromised or maladaptive, the person will be in trouble, which makes it difficult to ...

A key player in that shift is Mattersight, a company that's harnessing the science of personality to help call ... of which is "routing." When you dial into a call center that uses this product ...