The developer-focused customer relationship management startup DevRev Inc. today announced the availability of what it calls “customizable large language models” along with in-browser analytics aimed ...

The traditional sales and marketing funnel assumes a linear progression from awareness to purchase to retention, but modern customer journeys are anything but linear. Today’s buyers interact with ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...