In customer relations optimization, businesses can group clients into segments depending on their characteristics, behaviors, values, and other unique qualities. This is the process of customer ...

Customer Relations When your customers have questions or problems, it’s your job to resolve them. Creating a helpful customer service team that’s responsive and effective is key to maintaining ...

No matter the enterprise tech du jour, analyst relations is a constant. But is analyst relations truly serving customers, or ...

News about Customer Relations, including commentary and archival articles published in The New York Times. Skip to content Skip to site index.