British carrier O2 created Daisy (dAIsy), a chatbot with the personality of a grandma who wants to keep phone scammers on the ...

Called Daisy, or "dAIsy," the voice-based AI mimics a senior citizen to hold meandering conversations with phone scammers.

Scammers beware, there's a new AI ready to waste your time on the phone — and it's intentionally programmed to sound like someone's proud grandma.

AI in call centers is getting much better ... ensuring agents always have the best information at their fingertips is a great ...

Rogers Behavioral Health, a national nonprofit provider of mental health and addiction services, is incorporating a ...

Duolingo (DUOL) began its latest earnings conference call with Lily, an AI-driven chatbot, summarizing the quarter’s performance, Business Insider’s Shubhangi Goel reports, citing the call.

SAN FRANCISCO, November 12, 2024--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence ... describes how modern contact centers are plagued by long call handle times which are ...

Impact Link Duolingo kicked off its latest investor call on Wednesday with a new voice: Lily, an artificial intelligence-driven chatbot based on a longtime app character. The purple-haired chatbot ...