We have seen how the use of AI and chatbots in communication channels like WhatsApp and Facebook Messenger has enhanced customer engagement by enabling automated customer services, marketing ...

A study by Accenture found that nearly one-third (33%) of customers leave a brand after just one bad experience Customer ... audio AI models to understand customers’ queries and build chatbots ...

SMPL Chennai Tamil Nadu [India] November 5 Word Works AI a pioneering company in AI-driven customer experience solutions has ...

Using personal, conversational AI, brands can better understand and engage their customers. They can tailor messages that they know will resonate. Brands risk losing customer attention if they do ...

In the age of AI, large data sets – like the treasure trove of customer data most biopharma companies are sitting on – are an invaluable asset.

Technavio eyes rising e-commerce and artificial intelligence adoption as keys to the customer engagement solutions market's growth.

As part of JSW MG Motor India's broader strategy to use AI to boost ... enhance customer experiences, increase sales, and provide insights into customer interactions. The chatbots tailor responses ...

Fekomi Global Limited has launched an innovative AI-powered customer care and ... He said: “Fekomi Global’s chatbot not only improves customer care but also strengthens the company’s ...

JSW MG Motor India on Monday (October 21, 2024), announced the introduction of two AI chatbots - Avira ... digital technology for customer engagement. The chatbots, which are based on Google ...