OLAS logs 14M agent deals, Mastercard's Agent Pay tops 30 firms, and Para, Cloudflare and Polygon race to build rails for AI ...

Today at Xperience, Genesys®, a global leader in agentic orchestration for customer experience (CX), announced advancements to Genesys Cloud™ Agentic Virtual Agent that will help organizations ...

Operata, a leading CX Observability platform, has extended its CX Observability to Agentic Virtual Agent (AVA), part of Genesys Cloud™ from Genesys®, a global cloud leader in AI-Powered Experience ...

Fobi AI Inc. (TSXV: FOBI) (Pink: FOBIF) (“Fobi” or the “Company”), an enterprise technology company delivering artificial intelligence, intelligent automation and data intelligence solutions, today ...

Genesys ®, a global leader in agentic orchestration for customer experience (CX), today announced new and continued collaborations with Adobe, Amazon Web Services (AWS), Deepgram, ElevenLabs, Meta, ...

Gartner predicts that by 2029, 80% of customer interactions will occur without any human involvement, thanks to the increasing prevalence of agentic AI: autonomous AI agents capable of managing tasks, ...

SoundHound AI’s SOUN acquisition of Interactions marks a defining moment in its transformation from a niche voice AI company to a dominant force in agentic artificial intelligence. Interactions, a ...

For telcos, Cognizant’s Communications, Media, and Technology (CMT) practice focuses on accelerating digital transformation ...

That adaptive guidance runs on the same Process Guides, knowledge sources, and Verified Intelligence guardrails that already ...

Deal Further Positions SoundHound AI at the Forefront of Breakthrough Innovation and the Rapid Expansion of AI Agents SANTA CLARA, Calif.--(BUSINESS WIRE)-- SoundHound AI, Inc. (Nasdaq: SOUN), a ...

More prep, less pace - the ones who charge ahead of the pack might be aspirational in appearance, but a steadier approach to ...